How long will it take to get my package?
All orders will be despatched within 3 working days of payment and aim to arrive at your UK destination within 5 working days. International deliveries will take longer. All packages will have tracking numbers which will be included in your shipping notification email.
Do you ship internationally?
Yes, we ship to certain international countries. Our website will calculate the cost of shipping to your destination after you’ve added items to your shopping cart. If your order weighs greater than 7lbs (2.72155kg), you will need to contact us to advise you of your delivery cost. Please be aware customs tax/duties may be applicable to your order dependent on your country/destination. Taxes will fall within the responsibility of recipient(s) and out of our jurisdiction to collect or control.
What are your Christmas delivery dates?
These are the current cut-off dates for safe delivery before Christmas Day.
- 8 December for all International orders
- UK tracked delivery: Mon 18 December
Festive break period (22nd-28th December). We will still be taking orders over Christmas however please note these will not be fulfilled between the 22nd-28th. We begin despatching again on the 29th December.
What are your shipping costs?
- UK order purchase value up to £35 — £3.75
- International delivery — £25
- Free delivery for orders over the value of £35 for customers in the UK
Can I send my order as a gift, directly to the recipient?
Yes! When you get to the checkout, you'll be able to enter your shipping address, as well as a separate billing address. We do not include invoices, pricing, or billing information in with orders.
Contact us if you have any specific questions about an order