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Frequently asked questions

What are Pop-up Frames?

Pop-up Frames are a revolutionary take on traditional picture frames. They are flat-packed, self-assembled frames made from high-grade, FSC-certified paper, making them a sustainable and beautiful alternative to conventional frames.

What makes Pop-up Frames different from traditional frames?

Pop-up Frames offer a unique combination of convenience, affordability, and sustainability:

  • Adaptable: One frame can be cut to multiple sizes, eliminating the need to search for specific frame dimensions.
  • Easy Assembly: Simply measure, cut, assemble, and stick—no tools or glue required!
  • Eco-Friendly: Crafted from responsibly sourced paper, Pop-up Frames are fully recyclable.
  • Beautiful: Enjoy premium-looking frames at a fraction of the cost of traditional options.

What sizes are available?

  • Small Kit: Creates 9 formats with sizes from 15cm to 30cm including A5 and A4.
  • Medium Kit: Offers 16 formats with sizes from 21cm to 50cm including A4 and A3 
  • Poster Kit: Offers 49 formats and accommodates posters up to 92cm x 92cm including A3, A2 and A1.

What colours do Pop-up Frames come in?

The Small Kit is available in white, black, charcoal, gold, silver, mustard, and orange. The Poster Kit is available in black and white. You can view all the options on our all frames page.

How strong is a Pop-up Frame?

Despite being made from paper, Pop-up Frames have a surprisingly strong 3D form. The paper/card is 350-400gsm (like business cards) and the sides have an internal brace that creates the sturdiness. Check our wall of frames to see how they perform.

How do I assemble a Pop-up Frame?

Assembling your Pop-up Frame is a breeze:

  • Measure: Determine the minimum desired size for your frame using a ruler. Cut the four frame pieces to your measurements.
  • Assemble: Connect your sides using the instructions and fix with the supplied stick pads.
  • Stick: Attach an adhesive pad to the back of your frame and firmly press it against your chosen wall.

You can find full assembly instructions included with your kit or you can check our how to assemble page.

What can I frame with Pop-up Frames?

The 2D and 3D possibilities are endless! Pop-up Frames are perfect for:

  • Photos
  • Prints
  • Artwork
  • Certificates
  • Kids' creations
  • Posters
  • Vinyl records
  • Origami
  • And much more!

Check out our wall of frames for inspiration.

How big are Pop-up Frames?

Pop-up Frames are designed to be cut to the size you need. The table in the small Pop-up Frame assembly instructions shows the maximum artwork size that will fit in each frame option. For example:

  • A4 frame: Cut two sides at '21'.
  • A5 frame: Cut two sides at '21' and two at '15'.
  • 30x30cm frame: No cutting needed.
  • 21x21cm frame: Cut all four sides at '21'.
  • 15x15cm frame: Cut all four sides at '15'.
  • 30x15cm frame: Cut two sides at '15'.

Artwork can be up to 6cm shorter than any of these sizes as it can sit within the tray area.

How do I hang a Pop-up Frame?

Each Pop-up Frame kit comes with non-destructive adhesive pads — simply stick your frame to the wall, and you’re done! Alternatively, you can use your Pop-up Frame in a free-standing format by inserting a pencil through the bottom of the base at the back. Check out our wall of frames for more possible use cases.

How sustainable are Pop-up Frames?

Pop-up Frames are significantly more sustainable than traditional frames. They are made from FSC-certified paper, minimising deforestation impact. Additionally:

  • Recyclable: The frames are fully recyclable after use.
  • Reduced Carbon Footprint: Manufactured in Europe with the use of lightweight materials that minimise CO2 emissions created in transport.
  • Eco-conscious Packaging: Pop-up Frames are packaged using minimal, recyclable materials.

Check out our Sustainability Policy to find out more.

How much does delivery cost?

£3.75 for UK deliveries.

What is the Pop-up Frames returns policy?

Get in touch with us via our contact page and our team will help with your return enquiry. Please note: we can only refund on products that are returned to us unused and in perfect condition. Returns/refunds are permitted within 28 days of purchase.

Where can I buy Pop-up Frames?

On our website! Or from our growing list of retailers.

Can I sell Pop-up Frames on my online store?

Yes! We work with many retailers and suppliers. Fill out the form on our wholesale page to find out more.

I have a different question. How can I contact Pop-up Frames?

We'd be happy to help! You can reach us through the contact form below, or by sending an email to hello@popupframes.com.

Still looking for answers?

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